Shipping Policy
Fast, reliable shipping from Shank Supply Co.
- Processing: Most orders ship within 1–3 business days. Custom items may take 3–5 days.
- Shipping Rates: Calculated at checkout. Free standard shipping on U.S. orders over $100!
- Delivery Times:
- Standard: 3–7 business days (U.S.)
- Expedited: 1–3 business days (U.S.)
- International: 7–21 business days (customs fees may apply)
- Tracking: You’ll receive a tracking number via email once your order ships.
- Lost or Damaged Items: Contact us within 7 days—we’ll replace or refund your order.
Questions? Email us at shanksupplyco@gmail.com.
Returns & Refunds Policy
We take pride in the quality of every product we make.
- Returns / Refunds: Returns or refunds are accepted within 30 days only if there is a defect or an error on our part during manufacturing or fulfillment. Due to the made-to-order nature of our products, we cannot accept returns or issue refunds for other reasons.
- How to Request a Return: If you experience an issue with your order, please contact us at shanksupplyco@gmail.com so we can assist you.
- Lifetime Repairs: We offer free lifetime repairs on all aprons for normal, acceptable use. If your apron needs repair, contact us and we’ll make it right.
